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London
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How do I book a photography session with Opus Lumiere?You can book directly through our website. Simply select your preferred service, choose an available date and time from the calendar, and complete the booking form.
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How far in advance should I book my session?We recommend booking your session 2–4 weeks in advance, especially during peak seasons. You can also check our calendar for any last-minute openings.
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Is my session confirmed right after I book?Your session is confirmed once we receive your deposit payment and you receive a confirmation email from us.
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Do I need to pay the full amount upfront?No. A fixed deposit is required at the time of booking to secure your session. The remaining balance is due by the session date.
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Is the deposit refundable?Our refund policy depends on how far in advance you cancel. Please refer to our Terms & Conditions for full details.
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What is your cancellation or rescheduling policy?Yes, you can cancel or reschedule your booking. The terms are as follows: 15+ days in advance: full refund 7–14 days: 50% refund or one-time free reschedule 3–6 days: Reschedule with 50% rebooking fee Less than 3 days: No refund or reschedule.
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How do I request a cancellation or reschedule?All requests must be submitted in writing to contact@opuslumiere.com and must be sent from the email address used during booking.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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What types of sessions do you offer?We offer three types: Studio Sessions Outdoor Sessions At Home Sessions
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How long does each session last?Sessions can be booked for durations ranging from 1 to 4 hours, depending on your needs. The cost will vary based on the length of the session.
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Can I get outfits for the photoshoot?We don't provide outfits as part of our standard service. Wearing your own clothes ensures the photos reflect your personal style and comfort. Feel free to bring your favorite outfits. We also offer a selection of curated props for studio or at-home sessions. If you need help with wardrobe or sourcing dresses, please contact us in advance.
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What should I do to prepare for an "At Home" session?Please ensure the space is clean, safe, and well-lit. Remove any clutter and allow room for movement and equipment if needed.
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When will I receive my photos?You will receive your edited photos digitally within 4 weeks of your session.
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How do I get my photos after the session?After your session, you'll receive an email with a download link to access your digital images.
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Can I use the photos however I want?Photos are for personal use only. You may share them with friends, family, or on personal social media. Commercial use is not permitted without prior written consent.
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Who owns the photos?Opus Lumiere retains full copyright to all photographs taken.
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Will my photos be shared publicly?We may use selected images for promotional purposes (e.g. portfolio, website, or social media). You may request in writing that specific images not be used publicly, and such requests will be respected where reasonable.
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What if I have Other Questions?If you have any other questions not listed here, feel free to email us at contact@opuslumiere.com or call/text +44 7444 665739.
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